In terms of Guidelines imparted by Government of India, Central Board of Central Excise & Customs, New Delhi by way of Citizen's Charter, Commissioner has been designated as Public Grievances Redressal Officer. Details for Rajkot Central Excise Commissionerate is as under;

Name Shri B. K. Bansal, Commissioner, Central Excise, Rajkot
Address Room No. 601, Central Excise Bhavan, Race Course Ring Road, Rajkot
Contact Phone No. 0281-2449197, Fax No. 0281- 2443313

Also,

In pursuance of the direction of the Central Information Commission issued from F. No. CIC/AT/D/10/000111 dated, 15.11.2010, Shri T Samaya Murali, Assistant Commissioner, Central Excise Division - II, Rajkot is designated as Transparency Officer of Central Excise Commissionerate, Rakot.

Name Shri T Samaya Murali, Assistant Commissioner Division - II, Central Excise, Rajkot
Address Room No. 208, Central Excise Bhavan, Race Course Ring Road, Rajkot
Contact Phone No. 0281-2476792, Fax No. 0281- 2475604